Unable to open BDC Service Application UI from Central Admin site

Here is the issue definition that If we go to Central Admin – Manage service Applications -> Businees Datas Conectivity Service Application we obtain an error:

“Something went wrong” and a Correlation ID
Error message seen:
Event ID 8085 Event Viewer The BDC Service application Business Data Connectivity Service is not accessible. The full exception text is: Access is denied.
At logs:
SPIisWebServiceAuthorizationManager: SPIisWebServiceApplication with name ‘Business Data Connectivity Service’ and type ‘Microsoft.SharePoint.BusinessData.SharedService.BdcServiceApplication’ received request with ServiceSecurityContext whose primary identity has no valid data to check against ACL.
An exception occurred while writing a service call usage entry. Exception details: System.ObjectDisposedException: Safe handle has been closed
at System.Runtime.InteropServices.SafeHandle.DangerousAddRef(Boolean& success)
at Microsoft.Win32.Win32Native.GetTokenInformation(SafeTokenHandle TokenHandle, UInt32 TokenInformationClass, SafeLocalAllocHandle TokenInformation, UInt32 TokenInformationLength, UInt32& ReturnLength)
at System.Security.Principal.WindowsIdentity.GetTokenInformation(SafeTokenHandle tokenHandle, TokenInformationClass tokenInformationClass)
at System.Security.Principal.WindowsIdentity.get_User()
at System.Security.Principal.WindowsIdentity.GetName()
at System.Security.Principal.WindowsIdentity.get_Name()
at Microsoft.SharePoint.Utilities.SPUtility.GetCurrentThreadUserLogin(Boolean fFallbackToEnv)
at Microsoft.SharePoint.Administration.SPUsageManager.LogUsage(SPUsageEntry usageEntry)

The BDC Service application Business Data Connectivity Service is not accessible. The full exception text is: Access is denied.

From Central Administration Site when we try to open BDC service we have making a WCF request to Business Connectivity Service

Name=Request (GET:http://contoso.com:3760/_admin/BDC/ViewBDCApplication.aspx?AppId=ec61c2eb-a874-4dfd-8245-0476da3d2731)
WcfSendRequest: RemoteAddress: ‘http://contoso.com:32843/b02ca86c7cb94143bb8277579dbc505c/BdcService.svc/http’ Channel: ‘Microsoft.SharePoint.BusinessData.SharedService.IBdcServiceApplication’ Action: ‘http://www.microsoft.com/Office/2009/BusinessDataCatalog/BusinessDataCatalogSharedService/MetadataObjectCreate’
WcfReceiveRequest: LocalAddress: ‘http://contoso.com:32843/b02ca86c7cb94143bb8277579dbc505c/bdcservice.svc/http’ Channel: ‘System.ServiceModel.Channels.ServiceChannel’ Action: ‘http://www.microsoft.com/Office/2009/BusinessDataCatalog/BusinessDataCatalogSharedService/MetadataObjectCreate’

We have facing an authentication problem on Claims authentication. Looks that “User is not authenticated”

So it bring us to “Security Token Service” Application before calling BDC request

Claims Authentication af3y2 VerboseEx STS Call Claims Windows: Adding claim with type ‘http://sharepoint.microsoft.com/claims/2009/08/isauthenticated’, value ‘False’, value type ‘http://www.w3.org/2001/XMLSchema#string’, issuer ‘SharePoint’ and original issuer ‘SecurityTokenService’.
Claims Authentication af3y1 VerboseEx We are copying claim with type ‘http://sharepoint.microsoft.com/claims/2009/08/isauthenticated’, value ‘False’, value type ‘http://www.w3.org/2001/XMLSchema#string’, issuer ‘SharePoint’ and original issuer ‘SecurityTokenService’.

For Resolution and TroubleShooting suggestions

-> Check BDC Service Application has only Anonymous Authentication has enabled and “windows authentication” has disabled.
-> Check The Security Token Service Authentications are “Anonymous” and “Windows Authentication” has enabled.
-> Check IIS > SharePoint Web Services > Only Windows Auth should be selected.
-> Check BDC Service Application Anonymous Authentication Identity has set for “IUSR”
-> Check Top Level IIS Anonymous Authentication Identity has set for “IUSR”

1. Open IIS manager
2. Highlighted server name
3. Select Authentication from center pane
4. Highlight “Anonymous Authentication” and be sure it is Enabled
5. Click on “Edit…”
6. Select the “Specific User” radio box and click “Set”
7. Enter IUSR in the “User name:” box on the Set Credentials window.
— Note you do not need to enter a password.
8. Click OK to apply, then OK to apply.

Loading this assembly would produce a different grant set from other instances. (Exception from HRESULT: 0x80131401)

The error when the issue happens: (Related with legacyCAS issue)
Loading this assembly would produce a different grant set from other instances. (Exception from HRESULT: 0x80131401)

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.FileLoadException: Loading this assembly would produce a different grant set from other instances. (Exception from HRESULT: 0x80131401)

Recently we have facing many issues with above exception .Effected products are SharePoint 2013 and SharePoint 2016.Mostly the cases are open as CritSit because of SharePoint down.

• We typically see these errors with non-SharePoint code running, such as SCOM’s APM agent or 3rd party monitoring software, or very unlikely .Net patches.
• Specifically in our case, we found the environment running APM monitoring Agent: APMAGT
• The most likely way that this issue came to be is that the CLR core was trying to optimize a reload of the instrumentation agent with an incompatible CAS grant set. This usually happens when the SharePoint site web.config is set to use the legacy CAS model, as introduced in .NET version 4 and provokes the error as described previously. Refer to https://msdn.microsoft.com/en-us/library/vstudio/dd984947(v=vs.100).aspx for a reference of CAS changes in ASP.NET 4.

I have seen many misredirected articles even in technet blogs and incorrect resolutions are suggested for resolving this problem.

One of them changing legacy cas model settings.
Which is out of the box for SharePoint products the Legacy CAS model is a requirement.So we have this value in every SharePoint web sites.
trust level="Full" originUrl="" legacyCasModel="true"
(This is correct!!!)
People are resolving this problem by setting legacyCasModel=”false” which is NOT SUPPORTED .

You shouldn’t change it because of backward compatibility and dependancy reasons we need that. Disabling this property cause anomalies.

Please be aware meaning of NOT SUPPORTED ,does not mean your SharePoint not work. It may work but  we may not give support unless you rollback your changes or can not forseen any other anomalies .

Another incorrect resolution.
Create a new registry DWORD value called LoaderOptimization and give it the value 1 within the key
Perform IISRESET and check Web Apps behavior.

In key ‘HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework’, create a new ‘DWORD (32-bit) Value’ named “LoaderOptimization” with a value 1 (either in decimal or hexadecimal as they are the same).
In key ‘HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework‘, create a new ‘DWORD (32-bit) Value’ named “LoaderOptimization” with a value 1 (either in decimal or hexadecimal as they are the same).

This configuration will disable the loader optimization of assemblies that provoke the aforementioned behaviour by setting assembly loading into SingleDomain mode.

And this is also NOT SUPPORTED by Microsoft.
There is two reason for this.
1) These settings are not tested by product group. (It is not design to work in SingleDomain mode)
2) Let’s have look what is LoaderOptimization enumeration
We have setting “LoaderOptimization” as 1 which means the “SingleDomain” mode.
“Indicates that the application will probably have a single domain, and loader must not share internal resources across application domains.”
SharePoint have many assemblies with many different locations and permission, also have a very complex loading models depend on logic and fallbacks to CAS to GAC or vise versa.
Forcing SharePoint to use singledomain mode prevents the power of shareing loaded images and assembilies with different inter processes operations which effects performance and loading times and
SharePoint uses different permissions sets for appdomain level , multi domain is a requirement to provide all functionalities for SharePoint by security concerns.

And another one , this registry change may also effect your other .net applications (any kind of) because it is .net level change.

So what we should do ?
– First you should find it out which Dll(s) causing this problem. And verify the issue resolved when you uninstall related product.
“Microsoft.EnterpriseManagement.OperationsManager.Apm.Instrumentation, Version=7.0.5000.0”
“Microsoft.EnterpriseManagement.OperationsManager.Apm.InstrumentationUtils, Version=7.0.5000.0”
– This is mostly a Third Party Monitoring tool or even Microsoft SCOM.
These kind of tools or a component belong these tools have inject their assemblies in SharePoint worker process.
And SharePoint is very special,complex blackbox what ever you say that we can not support if you do this.
For SCOM 2012/2016 we know the reason that APM component causing this.
And we have following article that you can not deploy APM for SharePoint servers. It is NOT SUPPORTED .

Client-side .NET Application Performance Monitoring (APM) is not supported for SharePoint. Enabling client-side .NET Application Performance Monitoring for SharePoint can result in unpredictable application behavior and failures.

Well , i am not a SCOM expert but following action help you deploy SCOM without APM.

NOTE ! Workaround – Installing the SCOM Agent with the NOAPM=1 switch prevents the copy of the .NET APM related DLL’s as a result w3wp.exe process cannot load the problematic components which are available under C:\Program Files\Microsoft Monitoring Agent\Agent\APMDOTNETAgent\*.

1) Uninstall the SCOM Agent manually on the SharePoint Servers.
2) Delete the “C:\Program Files\Microsoft Monitoring Agent” folder on your SharePoint Servers.
3) Copy the SCOM Agent folder from your SCOM Management Server to the SharePoint Servers. The Agent folder can be found under C:\Program Files\Microsoft System Center 2012 R2\Operations Manager\Server\AgentManagement\amd64 on your SCOM Management Servers.
4) Open an elevated cmd window and on your SharePoint Server and install the SCOM Agent manually with the NOAPM=1 switch like in the example below.
Example : msiexec /i momagent.msi NOAPM=1
5) Afterwards please kindly install your Update Rollups. The current installed Update Rollup on your SCOM Management Server is also inside the Agent folder available.
C:\Program Files\Microsoft System Center 2012 R2\Operations Manager\Server\AgentManagement\amd64

Recently we face some other issues with SCOM , even you have not deploy APM, it is still injecting some code in SharePoint which breaking our workerprocess.
In this condition please open a ticket for MS SCOM support team.
Related DLLs was;
“C:\Program Files\Microsoft Monitoring Agent\Agent\APMDOTNETAgent\V7.1.10184.0\PerfMon64.dll”

I hope this helps for correct actions.

Can not connect to SharePoint Store via Proxy

You have a SharePoint 2013 farm and you have configured apps as defined following articles;

Configure an environment for apps for SharePoint (SharePoint 2013)

Enable apps in AAM or host-header environments for SharePoint 2013


(In this article we have assume that you dont have any configuration problem)

After you have enabled SharePoint Store Access , you have facing when we go to Apps and click on Purchase app’s we see an error “Sorry we cannot seem to connect to the SharePoint Store. Try again in a bit later” .

but when you check from Browser there is no Access issue for the Office.microsoft.com

You have suspecting that it may be a Proxy issue ; Good news thats very likely you right.

In normal condition we should see a credential prompt because of the Proxy Auth request but it is not happening well because it is worker process making that request not the browser.

To able to handle this issue , you should add https://store.office.com and https://office.microsoft.com to IE trusted sites because of automatic logon option should provide concurrent user credentials when proxy ask.

Another problem;

Proxy authentication can not be done by IIS Worker Process (where sharepoint run) even we have configured <defaultproxy> settings correctly in related web application web.config. we have seen in network traces SharePoint Worker Process somehow could not passing the credentials (we are expecting Application Pool Identity should in use) to proxy server making like an anonymous request so the Proxy server so it has been rejecting authentication . In our last log analysis and session we have identified the root cause of the problem : One of The IIS Site web.config settings is causing the issue <appSettings>
<add key=”aspnet:AllowAnonymousImpersonation” value=”true” />


To enable this setting, you must have IIS 7 or IIS 7.5 or upper running in Integrated mode (which SharePoint works like this)  When this setting is enabled, the application runs under the security context of the IUSR identity. Additionally, creating a Forms-based Authentication Web Application (Which Sharepoint in Claims mode we have to enable forms auth)  will enable the setting and set it to true.

This is a design issue of how IIS works. The issue happenning because of the application runs under the security context of the IUSR identity and the <defaultproxy>  useDefaultCredentials ”true” it passes IUSR’s credentials to proxy which is anonymous , it is not a real domain user.

For resolution:

– We can remove this from WFE servers but it is require to make some tests that you don’t facing the problem of “SharePoint impersonates the IUSR account and is denied access to resources” and verify your sites and sharepoint components are working correctly. To workaround the issues, you need to determine if the setting is mandatory for your environment, and if not, you can set it to ‘false’. https://support.microsoft.com/en-us/kb/2686411

 : if you disable this feature, then anonymous users are impersonating the application pool account. Which would be an elevation of priviledge.

– You can add an exclusion on Proxy server from SharePoint Server internet requests may not required any authentication .

– You can test to create a simple proxy module (which requires custom code development and IIS module integration) handle the proxy authentication.




Outdated database statistics decrease SharePoint Server performance, cause time-outs, and generate run-time errors

Hello All,

After many performance issue investigations,  we have released at 10th of October 2015  following kb article for about “Outdated database statistics decrease SharePoint Server performance, cause time-outs, and generate run-time errors”

In this article scope we make availability and  some flexiblity for database maintenance operations about  preventing “outdated update statistics” for DBAs , and now you are not depending just only SharePoint Daily Timer job which responsible update database statistics by using the proc_updatestatistics SQL procedure anymore.

Our TechNet article “Best practices for SQL Server in a SharePoint Server farm” has now been updated with the same guidance and cross referencing the new KB article.

Do not enable auto-create statistics on a server that hosts SQL Server and SharePoint Server. Enabling auto-create statistics is not supported for SharePoint Server. SharePoint Server configures the required settings during provisioning and upgrade. Manually enabling auto-create statistics on a SharePoint database can significantly change the execution plan of a query. We recommend updating the SharePoint content database statistics daily using the FULLSCAN option from SQL Server. Although SharePoint does have a timer job to update statistics by calling proc_updatestatistics, we strongly recommend implementing a scheduled maintenance plan from SQL Server to ensure database statistics are reliably updated on a daily basis. For more information, see Outdated database statistics.

Best practices for SQL Server in a SharePoint Server farm

Now ; to prevent  potential service outages, SQL Server maintenance plans can be implemented to keep SharePoint content database statistics updated by using the FULLSCAN option and it can be done manually by DBAs

When implementing the SQL Server maintenance plan to update the statistics on your SharePoint databases, it is not required to disable the job from SharePoint. However, because these maintenance tasks perform similar functions from both locations, it is permissible to disable the timer job from the SharePoint farm.

About SharePoint 2013 Virtualization and Best Practices

Best Practices

  • For the highest level of performance, configure a VP:LP ratio of 1:1 for any virtual machine that is used in a SharePoint 2013 farm. Remember that oversubscribing the CPU on the physical host used for virtualization can reduce performance.
  • For optimal performance of demanding workloads, run Windows Server 2012 Hyper-V on SLAT-capable processors/hardware. This offers the additional benefits of improved performance, greater virtual machine density per host machine, and reduced overhead as compared to non-SLAT systems.
  • When you are planning how to use the host server’s memory, it is important to consider the virtualization-related overhead. Whether you choose to use NUMA or Dynamic Memory, both have some overhead related to memory management in the virtualized environment. In the case of SharePoint environments, Microsoft does not support the use of Dynamic Memory, or technologies similar to Dynamic Memory found on alternative hypervisor platforms. This is because certain features of SharePoint can suffer from performance degradation when Dynamic Memory is enabled. For example, the cache size for the Search and Distributed Cache features are not resized when the memory allocated to the virtual machine is dynamically adjusted.
  • In most production SharePoint Server deployments, we recommend that you have at least 8 GB of RAM on each web server. Capacity should be increased to 16 GB on servers that have greater traffic or deployments with multiple application pools set up for isolation.

In Summary  : I am always sharing following rule with our customers ;

“The Golden Rule for SharePoint 2013 Virtualization” : Configure your virtual machines like a Physical Machine with all dedicated resources ( CPU,RAM,HDD etc.)  for any hypervisor platform and avoid shared Resources.

SharePoint Workflow Configuration Common Issues

  • Unable to connect to the remote service

PS C:\Users\mossadm> Register-SPWorkflowService  -SPSite “http://www.contoso.com&#8221; -W
orkflowHostUri http://wfm.contoso.com:12291 -AllowOAuthHttp
Register-SPWorkflowService : Unable to connect to the remote service at
http://wfm.contoso.com:12291/SharePoint/. See InnerException for more details. Client
ActivityId : e592f590-80d3-4f43-9118-39e526e3c5ff.
At line:1 char:1
+ Register-SPWorkflowService  -SPSite “http://www.contoso.com&#8221; -WorkflowHostUri
http:/ …
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo          : InvalidData: (Microsoft.Share…WorkflowService:
RegisterSPWorkflowService) [Register-SPWorkflowService], WorkflowEndpointN
+ FullyQualifiedErrorId : Microsoft.SharePoint.WorkflowServices.PowerShell

In here ; SharePoint is telling you that it cannot find the Workflow Manager service endpoint at this address
– Check for the Firewall and possible networking issues.
– Make a browser test that you can browse the workflow host uri
-Check the WFM IIS for the bindings of the Workflow Manager Site
-Check that the workflow manager  IIS to make sure that the Workflow Manager Front End is running on correct port !.

  • When you try to publish a workflow you may face following issues.

Microsoft.SharePoint.SPException: App Management Shared Service Proxy is not installed.
at Microsoft.SharePoint.AppRegistration.GetProxy(SPServiceContext serviceContext)
at Microsoft.SharePoint.AppRegistration.AddOrUpdateAppNoPermissionCheck(SPAppPrincipalInfo appInfo)
at Microsoft.SharePoint.SPAppPrincipalManager.RegisterWithInternalDirectory(SPAppPrincipalIdentityProvider identityProvider, String nameIdentifier, String displayName, List`1 appEndpointAuthorities, List`1 redirectAddr

You can face this  because App Management Service application is not provisioned or the App Management Service is not running or the App Management Service Proxy is not added to the default proxy group.
-Check the app management service from CA -> Application Management -> Manage Service Application . If it is not provisioned , provision it.

Then if you face this ;
Microsoft.SharePoint.SPEndpointAddressNotFoundException: There are no addresses available for this application.
at Microsoft.SharePoint.SPRoundRobinServiceLoadBalancer.BeginOperation()
at Microsoft.SharePoint.Administration.SPServiceApplicationProxyBase`1.ExecuteOnChannel(Boolean requireDelegation, Action`1 codeBlock)
at Microsoft.SharePoint.AppManagement.AppManagementServiceApplicationProxy.GetScaleOutDatabaseMap()
at Microsoft.SharePoint.SPScaleOutDatabaseMap.GetMapCacheEntries

-Dont forget to start App Management Service from CA-> Services on Server -> App Management Service
Make an IISReset

  • When you try to run a SP 2013 workflow, you get a ‘suspended’ error message, and the error states;
    RequestorId: <Guid>. Details: RequestorId: <Guid>. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 401 {“error_description”:”The server was unable to process the request due to an internal error.

The reason may the security service application is unable to identify the user id from the user claim

-Open IIS Manager, navigatred to Application Pools > Click on the app pool named “Security Token Serice Application Pool”
-Click Advanced settings
-Modified the value for the property named “Load User Profile” from FALSE to TRUE
-Perform an IISRESET /noforce

About UserNotFoundException when SharePoint AD LDS (LDIF) sync operation

You are trying to Configure profile synchronization using a Lightweight Directory Interchange Format (LDIF) file in SharePoint 2013 Using the following article : http://technet.microsoft.com/en-us/library/ff959234.aspx. You have successfully used this method in your SharePoint 2010 farm, however when you try to configure it in SharePoint 2013 and attempt a synchronization, you an ma-extension-error.

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. —> System.AggregateException: One or more errors occurred. —> Microsoft.Office.Server.UserProfiles.UserNotFoundException: A user with the specified SID could not be found in the domain.  Check the spelling of the account name ‘johnd@contoso.com’ and try again. —> System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done
at Microsoft.Office.Server.Utilities.Win32.AdvApi.LookupAccountName(String lpSystemName, String lpAccountName, IntPtr Sid, Int32& cbSid, StringBuilder ReferencedDomainName, Int32& cchReferencedDomainName, SID_NAME_USE& peUse)

Reason for this error

The objectSid attribute was not included in the LDIF file.  The objectSid is required in SharePoint 2013 to process the accounts listed in the LDIF file.

For resolution :

1. Go to the LDIF MA, right click and select properties
2. Select Configure Attributes
3. Select New
a. Name: objectSid
b. Type: Binary
c. Select Ok
4. Go to the LDIF MA, right click and select properties
5. Now Select “Define Object Type”
6. From the Object types: select user and click Edit
7. Select objectSid and put it into the May have attributes:
8. Select OK
9. Select Configure Attribute Flow
10. Expand the user object
11. From the Data source attribute, select objectSid
12. From the Metaverse attribute, select objectSid
13. Mapping Type is Direct
14. Flow Direction is Import
15. Select New
16. objectSid displays in the Configure Attribute Flow
17. Select OK
18. Right click the MOSS MA and select properties
19. Select Configure Attribute Flow
20. Verify that the SID to objectSid attribute flow exists
21. Select OK
22. Open your LDIF file for edit
23. Add the objectSid to your accounts
24. Save the file
25. Run a Full Sync

An example from my test LDIF file

dn: CN=John Doe,CN=Roles,CN=Partition,DC=Contoso,DC=COM
changetype: add
displayName: John Doe
userPrincipalName: johnd@contoso.com
sn: Doe
mail: johnd@contoso.com
givenName: John
objectClass: user
objectSid:: AQUAABTfkXMrX0BU0ChCzd4FhEeWw8XrYl1T+Q==

-How you find the correct sid ? You need to extract correct sid from AD LDS.
ldifde -f “c:\import.ldif” -s “localhost:389″ -d “CN=partition,dc=contoso,dc=com” -r “(objectClass=user)” -l “dn,changetype,displayName,userPrincipalName,mail,givenName,sn,objectSid