About Supportability of SCOM APM Agent by SharePoint Products

For SharePoint 2013, SharePoint 2013 is in “extended support” state. Any integration of newer version of SCOM agent is out of support for SharePoint supportability perspective.
Microsoft strongly suggest upgrade to the most recent version of Sharepoint which is “SharePoint Server 2019”.
Supportability options are also available for SharePoint 2016 with builds of May CU 2018 or higher.

Please check the product life cycle
https://support.microsoft.com/en-us/lifecycle/search/935

Since November 2018, SCOM 2016 APM agent with UR6 or higher builds are supported using with Sharepoint 2016 and SharePoint 2019.
More information about Update Rollup 6 (UR6) for SCOM 2016

UR6 for SCOM 2016 – Step by Step

Be aware that SCOM build number versus Monitoring Agent version is different things.

SCOM build numbers

https://blogs.technet.microsoft.com/kevinjustin/2018/09/06/mma-agent-and-scom-agent-version-numbers/

Using earlier version SCOM 2012  (including SP1 , R2 )  APM agent with any SharePoint product is “Not supported”. Because the necessary fixes are not implemented on this version.
Again SCOM product compoents may use without APM agent.

Most of the SCOM APM and SharePoint problems also related with .NET version that in use. It is impossible to test for every scenarios and builds.
Which causes limited supportability options most of the scenarios.

Our main supportability approach for Sharepoint;

Any kind of 3rd party profiler or Microsoft based profilers (which is also considered 3rd party for SharePoint perspective) we have only “Limited Support” and “Not recommended
(If the products are in supported builds otherwise it is “not supported” at all)

For Microsoft based (like APM) or 3rd party (.NET) profilers (where injects their binaries inside IIS worker processes and intercept executions in several points) is “not recommended” with SharePoint production envrionment.
Still they may be useful for pre-production to test and verify custom solution behaviours with in “Limited Support”.

SharePoint have highly complex implementation with IIS and ASP.NET which profiler may cause extra overhead and abnormalities.

SharePoint core works on native code and mostly wraps with .NET wrappers and do heavy interops which mostly .NET profilers useless for monitoring the core and very open to causes abnormalities and may crashes.

Profilers causes extra overhead already on SharePoint which is already a heavy product.

Sharepoint with combined .NET , ASP.NET and OS system has more than enough performance counters for profiling and monitoring perspective.

Profilers may mask underlying problems or hardining troubleshooting for deepdive analysis like dumps and memory traces, that increases our problem resolution times and may cause misleading directions.
Microsoft Support team mostly request to remove/uninstall the 3rd party profiler for before working related scenarios.

In Summary,

Use as much as possible for monitoring or profiling purposeses already provided performance counters by the SharePoint, .Net and OS System.
Avoid any kind of binary injecting codes/profilers inside worker processes where SharePoint runs for specially production environments.

Be aware, another “May” the update be with you !

Be aware that starting 30th of April, 2019 the SharePoint installations have to be on a minimum patch level of  May 2018 CU for SharePoint Server 2016 and on April 2018 CU for SharePoint 2013.

According Product Servicing policy, All SharePoint Server 2016 builds will be supported for at least one year from its release date. (The similar policy applies also SharePoint 2013)

Microsoft will update the minimum supported build of SharePoint Server 2016 on each anniversary of General Availability (GA) which is 30th of April of each year.

 

https://docs.microsoft.com/tr-tr/SharePoint/product-servicing-policy/updated-product-servicing-policy-for-sharepoint-server-2016

https://docs.microsoft.com/tr-tr/SharePoint/product-servicing-policy/updated-product-servicing-policy-for-sharepoint-2013

Heads up are you still using SharePoint 2010

I want to spread my colleague Stefan’s post for this important headsup:

Mainstream support for SharePoint 2010 will end on October 13th, 2015:
https://support.microsoft.com/en-us/lifecycle?p1=14944

After this date only security fixes will be provided for SharePoint 2010. That means if you are running into an issue after October 13th which is caused by a problem in SharePoint 2010 and which has not already been addressed before you will no longer be able to request a hotfix.
Not the best situation if you are using SharePoint 2010 as a business critical application.

There are still three months till deadline – enough time to evaluate SharePoint 2013 and consider an upgrade.

Orginal:
https://blogs.technet.microsoft.com/stefan_gossner/2015/07/16/still-on-sharepoint-2010/”

Supportability for SharePoint 2010 SP2 and Windows Server 2012 R2

Before the release of Service Pack 2 (SP2) for Microsoft SharePoint Server 2010, Microsoft did not support SharePoint Server 2010 in a Windows Server 2012 or Windows Server 2012 R2 environment.
However, SharePoint Server 2010 with SP2 has now been released, and this configuration is supported in Windows Server 2012 and Windows Server 2012 R2.

For more information:
http://support.microsoft.com/kb/2724471

As of May 1st, 2014, deployments from the slipstream media available on VLSC and MSDN we only support Setup of SharePoint 2010 SP2 slipstream media (not RTM + SP2) on Windows Server 2012 R2. For this to work, the 2014 Feb CU (or newer) is required.

Please note that only fresh installing of SP2 slipstream + Feb CU (or newer) on Windows Server 2012 R2 is supported.

We don’t support OS in-place upgrade.

SharePoint 2013 and SQL Server 2014 Supportability

We will support SQL Server 2014 with SharePoint Server 2013 but we need April 2014 CU and also SP1 installed.

RTM of SQL Server 2014 and when SharePoint 2013 will be supported: http://blogs.technet.com/b/wbaer/archive/2014/03/21/sql-server-2014-and-sharepoint-server-2013.aspx

Using SQL Server 2014 Reporting Server (SSRS) features together with SharePoint 2013? Check more here: http://technet.microsoft.com/en-us/library/gg492257(v=sql.120).aspx

Without an April 2014 full-server package for SharePoint Server 2013 we cannot say yet that it will be supported with all available features. We also need updated information in our TechNet that we now support SQL Server 2014, but it should be available as soon all information are collected.

Resources:
http://blogs.msdn.com/b/joerg_sinemus/archive/2014/04/09/sharepoint-2013-and-09-april-2014-status.aspx